KELLY'S CARPET OMAHA NAMED MOHAWK FLOORSCAPES^®

DEALER OF THE YEAR
 

Retailer Recognized for Exceptional Customer Service, Environmental Initiatives, Solid Business Performance

PHOENIX— Mohawk named Kelly’s Carpet Omaha as the 2007 Dealer of the Year during the Floorscapes^® Convention in Phoenix Nov. 29 through Dec. 1, 2007.

Mike Hughes, President of Kelly’s Carpet Omaha, was one of eleven finalists for the Mohawk Floorscapes^® Dealer of the Year Award, which recognizes exceptional work within a group comprised of the best retailing minds in the nation.  The Mohawk Floorscapes^® Dealer of the Year Award is based on a number of criteria, including a percentage increase over previous year’s business, excellence in promoting the store concept, ongoing commitment to training, store standards, brand building, merchandising and installation ideas and community involvement.

 “Mike and his staff win and keep customers for life.  They do so because they make sure every customer gets exceptional service,” said Manny Llerena, Vice President of Retail Marketing for Mohawk. 

Hughes believes that if he takes care of his customers, they will take care of him.

“I personally believe that people deserve what they pay for,” Hughes said.  “Our customers are hard working people who want something nice.  We take on a great responsibility to give that to them.”

Hughes became a Mohawk Floorscapes^® dealer six years ago.

“The support you get with Mohawk Floorscapes^® is fantastic,” he said.  “We used to have a zillion different displays, and neither the customer nor the salesperson was comfortable.  With the Floorscapes^® concept, there’s continuity with every product.  It’s customer-friendly, and instead of being a store that customers come to, look around and leave, it’s now a destination.  People are comfortable here, and they stay.”

Hughes said the support from Mohawk has helped in a number of other areas as well.  “We send our installers to training, and we’ve found that to be extremely important,” he noted. “The product collections allow us to give people stronger warranties as they upgrade cushion, and that’s been a strong selling point—and a good customer service point.  When I go to Floorscapes^® conventions, I get to speak with the Chairman of Mohawk and other executives, who take the time to talk about my business.  And if I ever have an issue, it gets resolved.”

Hughes said he sees a significant difference on his bottom line thanks to Mohawk Floorscapes^®.

Please visit www.mohawkfloorscapes.com to learn more about the Floorscapes^® program.

North Central Region                                        Northeast Region

Mike Hughes                                                       Lynn Perry, Scott Perry, 

Kelly’s Carpet Omaha                                          Michael Perry

Omaha, NE                                                         Onondaga Flooring

                                                                           Syracuse, NY

South Central Region                                        Mid-Atlantic Region

Jack Fitzpatrick, Sr.                                             Richard Good

Jack Fitzpatrick, Jr.                                              Frank Barrett

Jack’s Carpet                                                      Good’s Furniture

Houston, TX                                                        New Holland, PA

Mid Central Region                                            Florida Region

Jack and Ann Weidner                                        Darren Hearns

Supreme Floor Covering                                     Great Lakes Carpet and Tile

Bay City, MI                                                         Lady Lake, FL

Chicago Region                                                 Southeast Region

Les Wilkinson                                                     Angela and David Key

Dave Riddle                                                        A&D Carpets

Comfort Flooring and Design                              Martinez, GA Center                                                              

Mishawaka, IN

Eastern Canada Region                                    North West Central

David Nicodemo                                                  Andy Columbro

Kim Wahl                                                            Kevin Columbro

Colautti Floors                                                    Reliable Floor Covering

Windsor, Ont.                                                     Edmonds, WA

Southwest Coast

Ron Cicerone

Sarah Bennett

Carpet and Tile Warehouse

Las Vegas, NV

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Mohawk is a leading supplier of flooring for both residential and commercial applications. Mohawk offers a complete selection of broadloom carpet, ceramic tile, laminate, wood, stone, vinyl, rugs and other home products. These products are marketed under the premier brands in the industry, which include Mohawk, Karastan, Ralph Lauren, Lees, Bigelow, Dal-Tile, American Olean and Quick-Step. Mohawk's unique merchandising and marketing assist our customers in creating the consumers' dream. Mohawk provides a premium level of service with its own trucking fleet and over 250 local distribution locations.

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