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Contact:
Nicki Osborn 706/272-4961
e-mail
Retailer
Dramatically Increases Sales, Profitability Since Adopting Floorscapes
Program
The award was
presented to owners
The Mohawk
Floorscapes Dealer of the Year Award recognizes exceptional work within
a group comprised of the best retailing minds in the nation.
The award is based on a number of criteria, including a
percentage increase over previous year’s business, excellence in
promoting the store concept, ongoing commitment to training, store
standards, brand building, merchandising and installation ideas and
community involvement. Nine
stores in
“
Copeland and
Wilson were surprised with the award.
“I thought ‘wow,’” Copeland said.
“We didn’t expect this.
Then I had to focus on getting up and speaking in front of a
thousand people.”
Strait Floors’
conversion to the Mohawk Floorscapes program in 2006 was also the most
public in history. Copeland
and Wilson allowed the entire process to be documented and reported
on—from the moment they tore out old fixtures, through store setup,
staff training, promoting the new store, and evaluating the
effectiveness of the program.
Retailers across the country could see in great detail what was
being done at this dealership in
The results of
Strait Floors’ transformation to a Floorscapes store were eye-opening:
In the first year, Strait Floors had an astounding sales increase
of more than one million
dollars. Profitability also
increased dramatically. The
Floorscapes program was so successful that Copeland and Wilson opened a
second store location in 2007.
“We are honored
that
Mohawk spent more
than two years researching and developing the Floorscapes concept, which
is based on consumer-driven shopping experiences.
Research showed
that today's floor covering customers are faced with too many choices
and too little time, and that the marketplace isn't focused on price as
much as personal choice, individual expression, education, and trust.
The Floorscapes concept enhances "value added" ideas about floor
covering and simplifies the shopping experience by making it easy for
shoppers to get information and maintain a sense of control over the
process.
To learn more about
Mohawk Floorscapes, see your Mohawk representative or visit
www.mohawkfloorscapes.com.
# # #
Mohawk is a leading supplier of flooring for both residential and commercial applications. Mohawk offers a complete selection of broadloom carpet, ceramic tile, laminate, wood, stone, vinyl, rugs and other home products. These products are marketed under the premier brands in the industry, which include Mohawk, Karastan, Ralph Lauren, Lees, Bigelow, Dal-Tile, American Olean and Quick-Step. Mohawk's unique merchandising and marketing assist our customers in creating the consumers' dream. Mohawk provides a premium level of service with its own trucking fleet and over 250 local distribution locations.
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Manny Llerena, VP of Retail
